In a recent interview, we had the pleasure of speaking with Leanne Goldstein, the Founder of Leanne Goldstein Law. She shared valuable insights into how her firm harnesses the power of Lawbrokr and the results they've achieved. Specializing in Long-Term Disability and Personal Injury, Leanne's dedication to streamlining her practice has led her to adopt innovative solutions like Lawbrokr. Let's delve into the discussion to uncover how Lawbrokr has transformed her client intake process.
Meet Leanne Goldstein
Leanne Goldstein introduces herself as the owner and operator of a female-founded law firm, aptly named Leanne Goldstein Law. Her firm specializes in Long-Term Disability and Personal Injury cases, offering expert legal services to those in need.
The Drive to Streamline Client Intake
Leanne's decision to purchase Lawbrokr stemmed from a desire to save time. The client intake process, involving the acquisition of new clients and files, can be a complex and time-consuming endeavor. Lawbrokr presented an opportunity to streamline this process effectively and efficiently, allowing her to focus on what matters most: serving her clients.
A Seamless Integration with the Tech Stack
One of Lawbrokr's standout features is its seamless integration with Leanne's practice. It initiates a connection through her website, providing a unified experience for clients. When prospective clients engage with her firm through the website, Lawbrokr directs them to her practice management system, Clio. The Lawbrokr system then populates the necessary information directly into her practice management system. This integration simplifies the data capture process, ensuring that all client information is consolidated in a single location. Leanne highlights this integration as a fabulous experience and a valuable addition to her practice.
Accelerating the Client Experience
Lawbrokr has significantly impacted Leanne's client experience. Clients now find it easier to access her firm, and they can input pertinent information related to their cases. This information is crucial for Leanne and her team to understand the clients' needs effectively. Additionally, Lawbrokr has accelerated response times. As clients input their information into the Lawbrokr system, it seamlessly integrates with Clio, allowing Leanne and her team to receive and respond to client inquiries promptly.
Unlocking Efficiency and Time Savings
The value that Lawbrokr brings to Leanne's firm is exemplified by its incredible time-saving efficiency. The typical process of taking a client call, manually recording information, and inputting it into the system has been streamlined into a single step. Lawbrokr not only simplifies data capture but also empowers Leanne to vet potential clients more effectively. It provides insights into clients' needs, enabling her to create systems and processes that introduce all the necessary information seamlessly.
Leanne Goldstein Law's success story with Lawbrokr showcases the transformative impact of innovative legal technology on client intake processes. By automating data capture and integrating seamlessly with her practice management system, Lawbrokr has become an invaluable asset to her firm. The streamlined client experience and accelerated response times are testaments to the value it brings. For legal professionals seeking to optimize client intake, streamline operations, and enhance efficiency, Lawbrokr proves to be a valuable tool that can revolutionize the way law firms engage with potential clients online.